What We Do

At DaVinci we customize a technology partnership that matches the support of your business's core competency. We provide predictability for your IT costs by creating a time bound road map. Some of the business to business relationships we provide are:

 

  • Fixed Contract Rate Structures
  • Service Level Agreements
  • Managed Services
  • CIO Level Consulting and Leadership
  • Break Fix Reactive Support and Project Deployments
  • 24/7/365 Help Desk
  • Client Access Portal to view all delivered services
  • Customized Help Desk Ticketing Systems For Your Business (For companies with existing on-staff IT groups)
  • End User and System Administrator Training

 

Server Management and Monitoring:

  • Mac OSX Server
  • Kerio MailServer/Connect
  • Mobile Device Integration (iOS/ActiveSync/Android/BlackBerry)
  • MSWindows Server (SBS/SQL/Terminal)
  • MS Exchange (Local and Hosted)
  • Proprietary and Third Party Database Management and System Integration (CRM/ERP/POS)
  • Virtualization (Microsoft vHost, VMware/vSphere, Parallels)

 

Data Backup and Disaster Recovery Management:

  • Local and Remote File-Level Backup
  • Local and Remote Complete System Imaging (with Emergency Virtualized System Launching)
  • Disaster Recovery  

 

Network LAN Management:

  • Directory Services (Microsoft Active Directory and Apple Open Directory)
  • Routing and Security (SonicWall and Cisco)
  • Fibre LAN, Wireless LAN, Hosted LAN/WAN Integration

 

Storage:

  • Networked Attached Storage
  • Direct Attached Storage 
  •  SAN

 

Workstation Management:

  • MS Windows, Mac OS
  • Anti Virus and Malware Prevention
  • Virus and Malware Infection Management
DaVinci